Accessibility Statement

Our Commitment to Accessibility

At Alpine Escapes, we are dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG (Web Content Accessibility Guidelines) 2.1 Level AA. We are continually working to improve the accessibility of our website to ensure we provide equal access to all of our users.

Accessibility Features

To make our website as accessible as possible, we have implemented the following features:

• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand.
• Alternative Text: All images and non-text content have descriptive alternative text, so users who are unable to see the images can understand their purpose. For example, an image depicting a ski resort in Zermatt, Switzerland has the alt text "Snowy ski resort in Zermatt, Switzerland with the Matterhorn in the background".
• Keyboard Navigation: Our website can be navigated using a keyboard alone, ensuring that users who cannot use a mouse can still access all content.
• Color Contrast: We have carefully selected color combinations to ensure sufficient contrast between text and background, making it easier for users with visual impairments to read.
• Resizable Text: Users can easily increase or decrease the text size using their browser settings.
• Clear and Simple Language: We strive to use clear and simple language throughout our website, making it easier for all users to understand.
• Form Accessibility: All form elements are properly labeled and structured to be accessible to screen readers and keyboard users.
• Skip Navigation Link: A skip navigation link is provided to allow users to bypass the main navigation and jump directly to the main content.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Alpine Escapes is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our efforts include:

• Regularly reviewing our website for accessibility issues.
• Providing accessibility training to our staff.
• Seeking feedback from users with disabilities.
• Working with accessibility consultants to identify and address accessibility issues. We are currently working with "AccessAbility Now", a leading accessibility consulting firm based in Aspen, Colorado, to conduct thorough audits and provide recommendations for improvement. Their team, led by accessibility expert Dr. Ingrid Bergman, is helping us implement best practices and ensure long-term accessibility compliance. You can contact them at +1 761-456-7844 or [email protected].

Known Accessibility Limitations

Despite our best efforts to ensure accessibility of Alpine Escapes, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

1. Dynamic Content: Some dynamically loaded content may not be immediately accessible. We are actively working on solutions to ensure that all dynamic content is properly labeled and accessible.
2. Third-Party Content: While we strive for accessibility, some content provided by third parties may not be fully accessible. We are working with our partners to improve the accessibility of their content.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter any accessibility barriers or have any suggestions for improvement.

Contact Information

To report an accessibility issue or request assistance, please contact us:

We will respond to your inquiry as soon as possible, typically within 5 business days. Our dedicated accessibility team, managed by Elena Rodriguez, is committed to addressing any concerns promptly and effectively.

Formal Complaints

If you have a formal accessibility complaint, please submit it in writing to the address above. Your complaint should include a detailed description of the issue, the URL where you encountered the issue, and your contact information. We will acknowledge receipt of your complaint within 3 business days and will provide a written response within 30 business days. We are committed to resolving all accessibility complaints to the best of our ability.

Technical Specifications

Accessibility of Alpine Escapes relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Alpine Escapes assessed the accessibility of Alpine Escapes by the following approaches:

• Self-evaluation
• External evaluation by accessibility consultants

Date

This statement was created on 20 November 2023 using the W3C Accessibility Statement Generator Tool.

Browser Compatibility

Alpine Escapes is designed to be compatible with the following browsers:

• Latest versions of Chrome
• Latest versions of Firefox
• Latest versions of Safari
• Latest versions of Microsoft Edge

Assistive Technology Compatibility

We have tested Alpine Escapes with the following assistive technologies:

• JAWS
• NVDA
• VoiceOver